Return & Refund Policy for Medisys Health Pvt Ltd

 

1. Introduction

Thank you for visiting and shopping at Medisys Health Pvt Ltd. This Return & Refund Policy outlines our practices regarding returns, refunds, and cancellations for products and services purchased through Medisys Health Pvt Ltd. By placing an order with us, you agree to the terms below.

2. Applicability

This policy applies to all products and services purchased directly from our Website unless otherwise stated at the time of purchase.


3. Return Eligibility

3.1 Products

  • Returns are accepted only for products that are defective, incorrectly delivered, or significantly not as described on the website.

  • Products must be returned in their original packaging, unused, and with all accessories, manuals, and tags.

  • If a product is marked as non-returnable on the product page, it cannot be returned.

3.2 Services

  • Services that have been fully performed are non-refundable.

  • If a scheduled service (e.g., consultation or installation) is canceled before it has commenced, a partial or full refund may be issued at our discretion based on the timing and nature of the service.


4. Return Timeframe

To be eligible for a return, you must submit a return request within [7–30] days from the date of delivery (for products) or from the date of purchase (for digital services).


5. How to Request a Return

To initiate a return:

  1. Email us at: [ info@medisyshealthcare.com]

  2. Include:

    • Order number

    • Product name

    • Reason for return

    • Photos (if defective/damaged)